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​Contact Revelstoke Credit Union

Branch Transit-27510. Financial Institution-809

 
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​Call for banking, lending & wealth services

​Get customer service and communications over the phone.

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​Members have access to over 3,500 ATMs across Canada through the ding-free® network.

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We look forward to seeing you in-branch. Find our address and branch hours here.

 
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Phone the Insurance Office

Use extension 223 for RCUI reception.

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Find the Insurance Office

Conveniently located on Victoria Road with plenty of parking. Open six days a week.

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​For any inquiries or to provide feedback on your experience, send us an email.

 

Submit a contact request form. 

Would you rather have us contact you to answer any questions?  Fill out the form below and one of our representatives will get in touch with you as soon as possible.

 

Need help in an emergency?

 
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​Lost or stolen credit card

Call Mastercard immediately (24 hours a day, 7 days a week)

Toll-free In Canada or the USA: 

1-855-341-4643 

International:​ 1-647-252-9564

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Lost or stolen debit card

During our regular office hours.

Call us: 1-250-837-6291

After hours call toll free: 1-866-758-5678 ( you must have your debit card number available for this service)

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​Suspicious activity

If you think someone has accessed your account without your authorization, please give us a call to report it.

Call us: 1-250-837-6291

Toll Free:  1-888-851-5715  

Call Mastercard:  1-855-341-4643 

Hours

 

REVELSTOKE CREDIT UNION

SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

CLOSED

CLOSED

10:00AM - 4:00PM

10:00AM - 4:00PM

10:00AM - 4:00PM

10:00AM - 5:00PM

10:00AM - 1:00PM

RCU INSURANCE

SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

CLOSED

9:00AM - 5:00PM

9:00AM - 5:00PM

9:00AM - 5:00PM

9:00AM - 5:00PM

9:00AM - 5:00PM

9:00AM - 1:00PM

 

We are providing service and available by telephone for one hour before and after these posted office hours except for the end of day hours on Saturday.

 

Top 10 Frequently Asked Questions

You may have some FAQs, we've got some answers below!

Revelstoke Credit Union, PO Box 989, Revelstoke BC, V0E 2S0

 

Log in to your online banking, select Interac e-Transfers, find Autodeposit and follow the instructions!  (Select, email for receiving and who the recipients are)

 

First, you become a Member!  Remember, our customers are also our owners!  Make an appointment, bring two pieces of identification, one with a photo, be prepared to answer some questions and have your credit rating checked.  Visit the 'Join' page for details  .

 

RCU will launch its mobile app which can be downloaded from the App Store or Google Play soon.  Also, this website is fully responsive to your device size and there is a mobile version available for online banking at revcu.com/m .

 

27510-809 (809 being the institution)

 

Your 12 digit number can be found on your monthly statement or e-statement in the top left corner.  Member service representatives can also provide it for you.

 

Friday afternoon around 3, pandemic dependant.  Currently there is no popcorn Friday.

 

Contact our Account Services Department or Wealth Management team, they will get things sorted out for you.

 

Go directly to our Mastercard partner's website! RevCU Collabria Mastercard .

 

Please contact us at 250-837-6291 if your card is not working.  ATM limits can be set by you but are generally $500, POS limits are $2500 and can be increased temporarily by contacting us directly with proper verification.