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Revelstoke Credit Union, PO Box 989, Revelstoke BC, V0E 2S0
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Personal
Business
Insurance
About Us
Contact Revelstoke Credit Union
Branch Transit-27510. Financial Institution-809
Members have access to over 3,500 ATMs across Canada through the ding-free® network.
We look forward to seeing you in-branch. Find our address and branch hours here.
Phone the Insurance Office
Use extension 223 for RCUI reception.
Find the Insurance Office
Conveniently located on Victoria Road with plenty of parking. Open six days a week.
For any inquiries or to provide feedback on your experience, send us an email.
Submit a contact request form.
Would you rather have us contact you to answer any questions? Fill out the form below and one of our representatives will get in touch with you as soon as possible.
Need help in an emergency?
Lost or stolen credit card
Call Mastercard immediately (24 hours a day, 7 days a week)
Toll-free In Canada or the USA:
1-855-341-4643
International: 1-647-252-9564
Lost or stolen debit card
During our regular office hours.
Call us: 1-250-837-6291
After hours call toll free: 1-866-758-5678 ( you must have your debit card number available for this service)
Suspicious activity
If you think someone has accessed your account without your authorization, please give us a call to report it.
Call us: 1-250-837-6291
Toll Free: 1-888-851-5715
Call Mastercard: 1-855-341-4643
Hours
REVELSTOKE CREDIT UNION
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SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY |
CLOSED CLOSED 10:00AM - 4:00PM 10:00AM - 4:00PM 10:00AM - 4:00PM 10:00AM - 5:00PM 10:00AM - 1:00PM |
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RCU INSURANCE
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SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY |
CLOSED 9:00AM - 5:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM CLOSED |
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Credit Union staff are providing service and available by telephone for one hour before and after their posted office hours except for the end of day hours on Saturday.
Top 10 Frequently Asked Questions
You may have some FAQs, we've got some answers below!
What is the RevCU mailing address?
How do I set up auto deposit for e-tranfer?
Log in to your online banking, select Interac e-Transfers, find Autodeposit and follow the instructions! (Select, email for receiving and who the recipients are)
How do I open an account?
First, you become a Member! Remember, our customers are also our owners! Make an appointment, bring two pieces of identification, one with a photo, be prepared to answer some questions and have your credit rating checked. Visit the 'Join' page for details .
Do you have a mobile app?
RCU will launch its mobile app which can be downloaded from the App Store or Google Play soon. Also, this website is fully responsive to your device size and there is a mobile version available for online banking at revcu.com/m .
What are your transit and institution numbers?
27510-809 (809 being the institution)
Where can I find my 12 digit account number?
Your 12 digit number can be found on your monthly statement or e-statement in the top left corner. Member service representatives can also provide it for you.
When is Popcorn Day?
Friday afternoon around 3, pandemic dependant. Currently there is no popcorn Friday.
How can I reinvest my registered products and/or terms?
Contact our Account Services Department or Wealth Management team, they will get things sorted out for you.
How can I open a Collabria Mastercard account?
Go directly to our Mastercard partner's website! RevCU Collabria Mastercard .
My debit card is not working, what are ATM/POS limits, and may I temporarily increase my limits?
Please contact us at 250-837-6291 if your card is not working. ATM limits can be set by you but are generally $500, POS limits are $2500 and can be increased temporarily by contacting us directly with proper verification.
