2-Step Verification or, 2-SV for short, is here for your online banking security!

All members will have to update their security settings for Online Banking on February 23, 2023. 

Learn what you need to know about our new security feature involving authentication via an auto-generated code.

What to expect: 

When you first log in after launch, you'll be prompted to set up 2-Step Verification – an industry-wide feature used for security and user authentication. Have a look below for set up instructions.

Note: You cannot defer the set up, your authentication methods must be updated the first time you log in after February 23.

 

All Members Will Need to Be Enrolled in 2-Step Verification on February 23, 2023. 

You will have two options for your second authentication method, mobile phone number or an email address. A phone number for a landline will not work.

The following Q&A will help you learn more about our new security measure designed to help keep your accounts even more secure. We have also provided reference resources for further support:

If you are continuing to face challenges, RCU has created a dedicated team to answer your questions during open hours if you experience challenges.

This team can be reached at 250-837-6291 ext. 288.