Phishing Scam

Phishing Scam

Phishing scams are still prevalent with fraudsters and the number one way account security is compromised.  Phishing is most commonly seen through email where access to your computer is gained when you open, click on links, and open attachments in emails so keystrokes can be copied. 

Do not open, click on links or open attachments in messages that you are not expecting or that originate from people or businesses you do not know.  Verify the sources first if you feel it is a credible message by searching the business in a different browser, do not copy from or click in the messages, or looking a the email source.


Here is an example of an SMS text message phishing scam that was being used to contact people across Canada a few years ago. People receive an text message (see sample image below), requesting  that they call a toll free number because their account has been locked due to exceeding online attempts. The text messages reference a financial institution name, however the person receiving the text does not always have a relationship with the financial institution referenced, which indicates that the text messages are being randomly sent.

Members who call the number indicated in the text message will be prompted for their card number, expiry date, and personal access code. Members should NOT provide this information at any time, as this may lead to their account being compromised.